Career Pathways Careers

Career Pathways

If you’re ambitious and looking for a diverse and exciting career that can take you from Heathrow to Hong Kong, or from Liverpool to LA then Freight Forwarding could be just the ticket.
Case Studies
Adam Williams

One day you can be sending props to the latest blockbuster on site in Hungary, the next sending lifesaving pharmaceuticals to the UAE. If you apply yourself and are willing to work hard, this industry can offer an environment that you can really excel in and progress.

Adam Williams, Commercial Director

Pathway, Sales / Account Management

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Sara Collett

During my apprenticeship, I moved around departments undertaking 3-4-month placements in each role to gain a good understanding of different aspects of the supply chain. I’m currently based in Istanbul working for Davies Turner and our partner Freight Forwarder - Ekol Logistics. Taking the role to be a Support Delegate in Turkey seemed a natural next step in my career journey.

Sara Collett: Overseas Support Delegate 

Pathway: European Road Freight / Overseas Opportunity

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Andy Blundell

My very first role with  DB Schenker was working on the Commonwealth Games in India, which provided a baptism of fire into the industry! We essentially “go where the event is” and need to adapt our logistical planning and delivery according to the local environment.

Andy Blundell: General Manager – Fairs & Events

Pathway: Events

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Joan Calder

You have the opportunity to meet wonderful customers, make great friends and it also gives you the chance to travel ...what’s not to like! I am still learning something new every day, there is never a dull moment in this industry!

Joan Calder: Branch Manager Glasgow

Pathway: Branch Manager

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Ian Mallon

In the morning you can be having a Skype conversation with China, and then in the late afternoon checking in with Los Angeles as you think about getting ready for home! To be successful in this industry it is imperative to know the job from the ground up, so working in a variety of roles and departments gave me a great foundation to build on.

Ian Mallon: Managing Director

Pathway: Business Owner

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Jayne Waite

As Customer Service has always been my passion I was thrilled to be involved in creating a role that was eventually implemented as a national programme. Although I have only worked for two organisations I have been fortunate enough to have held a variety of different roles, and had many fantastic opportunities to develop personally and professionally.

Jayne Waite: National Client Account Manager

Pathway: Customer Service

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Daniel James

My career began as a Trainee Consolidation Clark and after getting a couple of years of experience I quickly climbed the career ladder from supervisor to manager. This role involves a great deal of international travel and has allowed me to spend time working and visiting book fairs in the UAE, Bahrain, Germany and Africa.

Daniel James: Strategic Account Manager

Pathway: Operations/Account Management

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Are you looking for an apprenticeship?

One of the big attractions of choosing a career in Freight Forwarding is the different pathways that your career could take you. Here you can read a range of case studies from established BIFA Members supporting this. You can also see top tips from existing apprentices as to why you should consider it.

Industry Insights from apprentices

My apprenticeship has allowed me to find a career in an ever evolving industry that is in demand. It has also allowed me to gain practical experience whilst gaining a new qualification.


Working in this industry is very challenging and exciting, the thrill of winning your first account and doing your first shipment is a great feeling. I would encourage anyone to work in this industry, it’s completely different to your standard admin job.


Industry Insights from employers

Kuehne + Nagal are proud to have led the creation of an apprenticeship that will bring the next generation of freight forwarders into the sector. We look forward to welcoming more apprentices into our business year on year.

Scott Powell, National Director, Freight Forwarding, Kuehne + Nagel